As first-time home buyers, my fiancé and I were uninformed about the house purchasing process and previous attempts to look at the property with a pushy agent had left a negative impression in our minds.
However, meeting with Lily was like a breath of fresh air. She was punctual, friendly, and made us feel comfortable right away. She was patient in answering all our questions and explained the entire process thoroughly and in a manner, we could understand. She was able to relate to the house style we liked and did not waste our time taking us to places we had no interest in. She took a lot upon herself to make the whole process easier for us and was extremely helpful, supportive, and caring throughout the entire house hunting process. She offered unbiased advice and never once pressured us in any way.
When we were making our offer, Lily often worked late to get our paperwork in early and we were always able to get a hold of her either through phone, email, fax, or in person. Lily is an extremely reliable and professional agent to work with and we are so glad that we were referred to her!
We now have our house and we’re really thankful to Lily for all the help she’s given us. We would definitely recommend Lily to anyone who is looking for an agent that goes the extra mile, makes you feel comfortable, and takes care of business.